Mobile Application Support

CommandPoint Field Support

Get help with account access, assigned work, field production, structures, photos, and daily submissions. CommandPoint Field requires an active CommandPoint software license and an account provisioned by your organization.

Technical Support

Report an application issue or ask for help using CommandPoint Field.

Email Support

Account Access

Your company administrator controls invitations, job assignments, module access, and user permissions.

Reset Password

Privacy And Data Requests

Review how CommandPoint handles account, organization, field, location, and uploaded data.

View Privacy Policy

Service Availability

Support is active. Include your organization name, account email, device type, and a description of the issue.

Report A Service Issue

Before Contacting Support

Confirm your organization has assigned the job to your account.
Confirm the device has an internet connection and location permission when mapping production.
Do not include passwords, banking information, or other confidential credentials in a support email.